Case Study: SwimGuru achieves smoother family booking and easier client management with WellnessLiving

SwimGuru streamlines multi-member booking with WellnessLiving

The customer, SwimGuru, a provider of swim instruction, faced a challenge with its WellnessLiving booking system. The previous appointment booking flow was cumbersome for families, requiring them to repeat steps or use multiple logins when scheduling for several members, which created friction for their clients.

WellnessLiving rearchitected its booking widget based on this feedback, creating a more visual and mobile-first design. The new solution allows clients to book for multiple people in a single session, seamlessly switch between members, and edit details without losing progress. This streamlined process implemented by WellnessLiving enhances the user experience, reduces booking friction, and helps keep clients moving forward.

SwimGuru