Case Study: The Aura House achieves smoother operations and a better client experience with WellnessLiving

How The Aura House Found a Home with WellnessLiving

The Aura House, a holistic wellness studio founded by Lisa Alexandra in Brampton, Ontario, needed a more intuitive system after switching from Mindbody left them wanting a better client experience and smoother daily operations. The studio also needed stronger communication tools, easier booking, and a branded mobile experience to support its mix of yoga, Pilates, meditation, healing services, and community offerings. WellnessLiving provided the all-in-one platform and White Label Achieve Client App used by The Aura House to address those needs.

With WellnessLiving, The Aura House implemented streamlined booking and scheduling widgets, Message Center SMS, automated marketing, reporting, rewards, and support tools, along with FitLIVE and FitVID for virtual services. The results included more 1:1 appointments, member bookings, leads, and drop-ins, plus less manual work for registrations and confirmations. WellnessLiving also helped the studio save time, reduce no-shows, improve client engagement, and grow more confidently, even earning a #StandwithStudios grant that supported expansion and staff compensation.

The Aura House

Lisa Alexandra

Founder and Creative Director