Case Study: First Five Club achieves smoother operations and faster growth with WellnessLiving

First Five Club streamlines nearly every weekend birthday party with WellnessLiving

First Five Club, a community-focused play and class center for families with young children, faced operational challenges from using a disjointed set of software tools. Owner Whitney Stoner sought a platform to reduce administrative workload, especially for client management, staff workflows, and handling high-volume bookings for classes and birthday parties. They chose WellnessLiving to integrate and automate these critical business functions.

WellnessLiving provided an all-in-one operational hub, migrating member data and enabling automated memberships, class series bookings, and mobile staff tools. A key solution was streamlining the fast-growing birthday party program into a self-serve flow with automated SMS and email reminders. The results included reduced manual work for the team, clearer operational visibility, and a smoother booking experience for families, allowing Whitney to focus more on community and growth instead of daily logistics.

First Five Club