Case Study: Carolinas Biofeedback Clinic achieves streamlined client care and simplified operations with WellnessLiving

Carolinas Biofeedback Clinic - Customer Case Study

Carolinas Biofeedback Clinic, a brain optimization and biofeedback practice with three locations in Charlotte, NC, needed a better way to support its growing volume of individualized care and complex family scheduling. After years on Mindbody, the clinic found booking clunky and unsustainable as it expanded to more than 7,500 client sessions annually, while still aiming to preserve its “one-size-fits-one” approach.

Carolinas Biofeedback Clinic switched to WellnessLiving to streamline operations with multi-session and family booking, automated waitlists, rental equipment tracking, a branded client app, and stronger team collaboration tools. WellnessLiving helped reduce friction for staff and families, improved two-way communication, and supported smoother scheduling and admin workflows, enabling the clinic to keep its personalized care model while scaling efficiently.

Carolinas Biofeedback Clinic

Melanie Berry

Owner