Case Study: 1st Alliance Credit Union improves loan processing with Wellington IT

1st Alliance Credit Union cuts loan processing to 5 minutes with Wellington IT

1st Alliance Credit Union faced an inefficient, paper-based loan processing system that took up to a week to complete, requiring manual checks that slowed down service for its members.

By implementing Wellington IT's core system, 1st Alliance achieved a paperless process where loans are approved in just five minutes. The solution from Wellington IT enabled credit checking to be reduced from two days to two hours, which helped quadruple loan numbers and reduce bad debt to 3%. These efficiencies saved the cost of a full-time staff member and freed up 20% of the week for community outreach.

1st Alliance Credit Union