Case Study: Please Touch Museum improves collaboration and guest connectivity with Weidenhammer

Please Touch Museum

The Please Touch Museum faced significant challenges with its outdated technology infrastructure, including unreliable phone systems that caused call blackouts and a patchwork wireless network that hindered both staff collaboration and the delivery of interactive guest experiences. Seeking a partner to build a flexible foundation for future growth, the museum engaged Weidenhammer for infrastructure upgrades, leveraging solutions from Cisco and Meraki.

Weidenhammer implemented a modern Cisco on-premises phone solution with Jabber softphone capabilities and a new Meraki wireless infrastructure, which eliminated phone blackouts entirely and provided reliable, high-speed network coverage across the historic campus. This resulted in a 100% decrease in phone system outages and created a scalable, secure platform that unexpectedly enabled a seamless shift to remote work during the COVID-19 pandemic, keeping the museum connected to its community.

Please Touch Museum