Case Study: Uniting AgeWell achieves 91% reduction in expense admin time with Weel

How Uniting AgeWell automated their expense process with Weel and reduced 91% of admin time a month

Uniting AgeWell, an aged care provider supporting over 1,000 people across Victoria and Tasmania, was spending excessive time on manual expense administration. Its finance team was reviewing Excel reports, chasing paper receipts, and reconciling more than 100 debit cards, while care staff were losing hours each week preparing expense reports instead of focusing on client services. The company turned to Weel to replace its outdated process with a modern corporate card and expense management solution.

Weel provided Uniting AgeWell with an all-in-one platform featuring corporate cards, budgeting, approvals, automatic transaction coding, and digital receipt capture. The result was end-to-end automation across finance workflows, with Rubi Bhonsaria spending just two days a month on expense management and the organisation cutting admin time by 91%, saving about 164 hours a month. Weel also helped save 300 hours a week across the client officer team by enabling real-time reconciliation at the point of purchase.

Uniting AgeWell

Rubi Bhonsaria

Accountant