Case Study: Michael Hill saves 870 hours of in-store expense admin with Weel

How Michael Hill saved 870 hours of in-store expense admin with Weel

Michael Hill, the jewellery retailer with more than 300 stores across Australia, New Zealand, and Canada, was struggling to manage high-frequency in-store expenses across a large international footprint. The finance team relied on blank cheque books, paper receipts, and manual bank reconciliations, which created fraud risk, limited spend visibility, and consumed at least 50 hours each month in admin. Weel provided a more scalable way to manage store spending with corporate cards and expense management.

With Weel’s virtual corporate cards, card controls, detailed expense reporting, budgets, approvals, and real-time transaction feeds, Michael Hill rolled out 200 cards in the first day and streamlined expense capture for 294 staff. The result was 870 hours saved each month in store expense admin, a 70% reduction in processing time, and better compliance and spending control. Weel also helped eliminate cheque books and paper receipts, while giving the finance team instant access to invoice and merchant data for faster coding and reporting.

Michael Hill

Sarah Jennings

Banking and AR Manager