Case Study: TSpec achieves layered cyber resilience and 50% faster threat remediation with Webroot

TSpec provides clients with a layered security solution that achieves higher threat protection

TSpec (Technical Specialties, Inc.), an MSP supporting government, education and commercial clients, was struggling with a heavy Symantec AV agent that caused slow systems, intrusive pop-ups, false positives and missed threats as their customer base expanded. Seeking accurate detection, a lightweight deployment and fewer client-side notifications, TSpec evaluated vendors and chose Webroot — initially deploying Webroot Endpoint Protection — as the primary AV solution.

Webroot delivered a layered security stack (Webroot Endpoint Protection, DNS Protection, Webroot Security Awareness Training, Webroot Email Threat Protection and Webroot Email Encryption) that deploys in roughly 15 minutes and runs quietly through the Webroot Management Console. The Webroot solution reduced false positives and remediation time by about 50%, cut malicious email clicks by ~70%, increased customer satisfaction, and helped clients meet cyber‑insurance requirements.

TSpec

Teri McMullen

Business Operations Manager