Case Study: NLcom achieves 100% infection elimination and 75% fewer security tickets with Webroot SecureAnywhere

NLcom B.V. Enhances Security for their Customers with Webroot

NLcom, a managed service provider overseeing 1,400+ endpoints in the Netherlands, faced growing customer complaints after their previous antivirus (Avira) failed to detect threats, caused poor workstation performance, and offered no centralized management for a mobile and healthcare-focused client base. To address these gaps, NLcom evaluated alternatives and selected Webroot SecureAnywhere® Business Endpoint Protection from Webroot.

Webroot delivered a cloud-based, lightweight endpoint solution with a centralized MSP console, fast scans, and journaling/rollback remediation. After deployment by Webroot, NLcom reported a roughly 75–80% drop in security and malware-related tickets, infections reduced to zero, scan times cut from 30 minutes to 30 seconds, and faster installations—delivering better protection, lower support costs, and improved customer satisfaction.

NLcom

Bart Hendrix

Sales Manager