Case Study: MDL Technology achieves breach-free SMB protection and scalable managed security with Webroot MDR (Webroot)

MDL Technology protects SMBs with Webroot MDR

MDL Technology, a Kansas City MSP serving accounting, medical and public sector clients, faced rapid growth in demand for managed security but lacked the in-house security staffing to scale. The company — already using Webroot Endpoint Protection and Security Awareness Training — sought a multi-tenant, MSP-focused managed detection and response solution and evaluated vendors including Webroot.

MDL ran a POC with Webroot MDR (powered by Blackpoint), quickly deployed the Blackpoint agent alongside existing Webroot Endpoint Protection, and benefited from 24x7 SOC threat detection and remote remediation. As a result of Webroot’s solution, MDL has onboarded numerous customers, augmented its security staff with remote specialists, helped several clients obtain cyber insurance, and reported no breaches among Webroot MDR–managed SMB customers over a nine-month period.

MDL Technology

Mark Dryer

President of MDL Technology