Case Study: InfoStream reduces monitoring hours by 90% with Webroot Endpoint Protection

InfoStream reduced monitoring hours by 90% with Webroot Endpoint Protection

InfoStream, a managed service provider, was seeing engineers spend an alarming amount of time manually remediating security alerts and needed a cloud-based, easily integrated endpoint solution that supported Macs, automated detection/remediation, and didn’t conflict with client applications. After evaluating options, InfoStream selected Webroot and its Webroot Endpoint Protection to address these challenges.

InfoStream deployed Webroot Endpoint Protection, which integrated seamlessly with their alerting and tracking systems and provided automated endpoint detection and remediation. As a result, InfoStream reduced manual remediation by about 90% and cut security monitoring from roughly 20 hours per week to 2–3 hours, leading to fewer incidents, more engineer time for client work, and improved customer retention—outcomes InfoStream attributes directly to Webroot.

InfoStream

Alan Crowetz

President and CEO