Case Study: I Know IT reduces infections by 75% and slashes helpdesk time with Webroot SecureAnywhere

I Know IT Keeps Clients Secure with Webroot SecureAnywhere® Business

I Know IT, a managed service provider serving legal, medical, and financial sectors, faced growing problems with endpoint security: their existing solution missed threats, slowed client machines, reduced uptime, and was cumbersome to manage remotely. To protect clients without sacrificing performance or supportability, I Know IT evaluated and selected Webroot SecureAnywhere Business Endpoint Protection from Webroot.

Webroot deployed its cloud-based SecureAnywhere solution backed by the BrightCloud Threat Intelligence platform — a tiny 750 kB client with real-time, predictive protection and easy remote deployment and RMM/PSA integration. After implementation infections fell by 75% almost immediately, security tickets dropped dramatically (saving roughly 15+ staff hours per week), and viruses became a rarity for I Know IT’s helpdesk.

I Know IT

James Vickery

Chief Executive Officer