Case Study: The Lodges at Sunset Village achieves significant revenue and occupancy growth with WebRezPro

The Lodges at Sunset Village - Customer Case Study

The Lodges at Sunset Village is a 26-cabin lakefront property on Deep Creek Lake, MD, offering lodging plus two restaurants and an outdoor amusement park. After taking over management, owner Jonathan Kessler found the property’s existing web-based PMS too restrictive—unable to handle combined accommodation/packages, special promotions or the real-time, detailed reporting needed to grow occupancy and revenue.

They switched to WebRezPro, using its flexible booking engine, ActivityEngine for ski-pass sales, integrated accounting and deep reporting, plus intuitive training and responsive support. The system made package creation, last-minute pricing and online bookings much easier, resulting in higher ADR, improved occupancy, significant revenue growth and better direct online bookings with clearer business insights.

The Lodges at Sunset Village

Jonathan Kessler

Owner & Operations Manager