Case Study: Footbridge North Hotel achieves stronger online presence and higher bookings with WebRezPro

Footbridge North Hotel - Customer Case Study

Footbridge North Hotel is a 12-room seasonal inn in Wells, Maine that the Guidis bought in 2014 after the property had been closed and previously run with paper calendars, cash payments and no online presence. Their challenge was to modernize operations, go paperless and build online visibility through real-time reservation and rate management.

After evaluating five vendors they selected WebRezPro and were live within three weeks using a single training session, manuals and tutorials. WebRezPro delivered real-time inventory and rate control, two-way channel integration (Booking.com, Expedia, GDS), a commission-free booking engine, automated guest emails, tax/reporting and secure card processing. The result: major time savings, rising direct bookings alongside strong OTA volume (currently ~90% OTA), improved yield management with features like Quick Override, 50+ TripAdvisor reviews and a Booking.com score of 8.9 with an Award of Excellence.

Footbridge North Hotel

Lisa Guidi

Innkeeper