Case Study: Footbridge Beach Motel achieves streamlined operations, better reporting, and Google Hotels integration with WebRezPro

Footbridge Beach Motel - Customer Case Study

Footbridge Beach Motel is a 21‑room, family‑friendly seasonal property in Ogunquit, Maine. Owner Mark Kilduff initially used WebRezPro but switched after WebRezPro lacked Google Hotels integration. The replacement PMS proved disappointing—training was poor, forecasting and accounting capabilities were limited, and features like gift certificates were missing—making daily operations and month‑end reporting time‑consuming and error prone.

When WebRezPro launched a certified Google Hotels integration, Footbridge Beach Motel returned: their account was reinstated and upgraded, past and future reservations were imported, and the property regained WebRezPro’s integrated booking engine, channel manager, automated guest communications, and robust accounting/reporting. The result: less manual work, more direct bookings via Google, clearer business visibility, and reliable customer support—so much so that Mark says, “Love WebRezPro and will never ever leave again.”

Footbridge Beach Motel

Mark Kilduff

Footbridge Beach Motel