Case Study: Dunton Hot Springs streamlines activity bookings and complex packages with WebRezPro

Dunton Hot Springs streamlines 13-room resort operations with WebRezPro in 1 month

Dunton Hot Springs, an exclusive resort in the Colorado Rockies, needed a flexible property management system to efficiently manage group bookings, complex guest packages, and a wide array of activity reservations. Their previous system could not handle activities, forcing staff to use error-prone manual spreadsheets. Seeking a cloud-based solution compatible with Mac systems, the resort chose to implement WebRezPro with its ActivityEngine module by World Web Technologies Inc.

WebRezPro provided a cost-effective, cloud-based PMS with the specialized ActivityEngine integration to manage activity bookings within the system itself. The solution streamlined the resort's operations, allowing staff to easily attach activities to guest folios, manage complex packages, and adjust pricing with flexibility. The vendor also added custom functionality for group folios at Dunton's request. As a result, the resort improved reservation tracking and billing accuracy, ensuring no guest activities were forgotten. The staff reported high satisfaction with the system's convenience and its fit for their unique property.

Dunton Hot Springs