Case Study: Si Collection achieves real-time mobile debt collection and major cost savings with WebRatio

Si Collection - Customer Case Study

Si Collection, a leading national credit recovery firm, relied on a slow, costly portal that updated data only every 24 hours, wasn’t mobile-friendly, and incurred high maintenance expenses despite being integrated with their central management system. They needed a new, fully integrated portal that met agents’ operational needs and worked in real time on mobile devices.

After a competitive bid, WebRatio delivered a high‑performance debt-collection system in just four months, with real-time mobile access, SMS/email alerts, PDF documentation, prefilled payment notices, appointment calendars and daily reporting. The project was completed in one-third the time of other providers, boosted development speed threefold, and cost €38k versus the €40k annual maintenance of the old system—producing immediate payback and significantly lower ongoing costs.

Si Collection