Case Study: Boston Marathon achieves fast, zero-downtime runner check-in with webMOBI

Boston Marathon achieves 100% offline check-in success with webMOBI

The Boston Marathon needed a system to efficiently manage registration and check-in for 30,000 runners, as previous events were plagued by long lines, WiFi connectivity problems, and cumbersome manual processes. They partnered with the vendor webMOBI to implement its AI event platform to overcome this challenge.

webMOBI's solution utilized offline QR code check-in and AI agents to pre-assign runners, eliminating any reliance on venue WiFi. This resulted in a 100% success rate for check-in over three days, with an average processing time of under two minutes per runner and zero system downtime.

Boston Marathon