Case Study: Kindred Healthcare improves well-being and cuts turnover with Limeade

Improving Whole-Person Well-Being Through a Personalized Platform

Kindred Healthcare, a major healthcare provider with a large and dispersed workforce, faced the challenge of reducing employee turnover and improving well-being and productivity. Their employees, often in high-stress roles and spread across many locations, struggled with access to resources and personalization. To address this, Kindred partnered with the vendor WebMD Health Services and implemented their Healthy Steps Wellness program.

WebMD Health Services provided a personalized well-being platform that included assessments, screenings, and incentivized activities. The solution was tailored for both on-site staff and remote caregivers, integrating with existing HR resources to dramatically increase their utilization. The results were significant, with a 400% increase in registration for one medical plan and a 50% lower turnover rate among highly engaged employees. Over 70% of eligible employees now participate in the program, leading to marked improvements in overall health and productivity.

Kindred Healthcare

Andrea Romisher

Senior Vice President, Benefits & Compensation