Case Study: Kohler Co. achieves higher engagement and streamlined, personalized well-being with WebMD Health Services' WebMD ONE

How Kohler Co. Evolved Their Well-Being Program To Get Even Better Results

Kohler Co., a global manufacturer supporting over 38,000 associates across 50 facilities, needed to evolve a homegrown well‑being program into a more holistic, connected experience that could scale and break down internal silos. To do that, Kohler partnered with WebMD Health Services and adopted WebMD ONE to better integrate benefits, wellness initiatives, and communications across their workforce.

WebMD Health Services implemented WebMD ONE to consolidate Kohler’s offerings, use personalized Card displays and a centralized benefits stream, and create a customizable rewards lobby aligned to Kohler’s four pillars of well‑being. The result was higher engagement and streamlined processes: 90% of users reported value in the new experience, the site logged 30,000 clicks year‑to‑date, Kohler earned WELCOA platinum recognition, and about 20% of participants increased retirement contributions after using the platform.

Kohler Co.

Julie Lyons

Wellness Manager