Case Study: Doric Contractors achieves streamlined O&M and defect management on a 5‑Star Green Star Subiaco mixed‑use project with WebFM's OmTrak

Doric Contractors - Customer Case Study

Doric Contractors was contracted to deliver a complex $16,000,000 mixed‑use development — including a three‑level basement, six‑storey A‑grade office (5‑Star Green Star and NABERS rated), a 10‑storey hotel, cinemas, retail tenancies and landscaping — and needed to manage thousands of assets, operations and maintenance documentation, plus construction defects through handover. Doric engaged WebFM, deploying OmTrak O&M Manuals Software and OmTrak Siteworks Software and App to centralize O&M manuals and capture defects during construction and the defects liability period.

WebFM’s OmTrak suite delivered a single digital source for O&M manuals and a mobile defect‑tracking workflow, streamlining onsite coordination, defect resolution and handover processes. As a result, Doric Contractors achieved more efficient defect management, reduced paperwork and improved traceability of asset information, supporting compliance with the project’s Green Star and NABERS requirements.

Doric Contractors