Case Study: Department of Prime Minister & Cabinet streamlines remote property management with WebFM

Department of Prime Minister & Cabinet - Customer Case Study

The Department of Prime Minister & Cabinet needed a way to assess and manage a large portfolio of remote properties across the Northern Territory, Queensland, and Western Australia. Their data was scattered across disparate systems, making it difficult to track maintenance needs, compliance, structural capacity, replacement value, and exact site boundaries. WebFM helped address this challenge with its Consulting, OmTrak, and MPlan services.

WebFM assembled specialist contractors, completed the required assessments and audits within an 8-week timeframe, and centralised all building intelligence in OmTrak. The condition data then flowed into MPlan to create a comprehensive 10-year maintenance plan for each property. As a result, the Department gained a single platform with instant visibility over every site, improved strategic decision-making, and faster, data-driven funding submissions.

Department of Prime Minister & Cabinet