Case Study: Auckland Council achieves centralized, efficient management of landmark facilities with WebFM

Auckland Council - Customer Case Study

Auckland Council oversees billions of dollars’ worth of landmark buildings and event venues across the city and faced the challenge of coordinating facilities management, maintenance and contractors across multiple high-profile sites. To address this, WebFM was engaged to deliver the OmTrak FM System and provide training and support for building users, facilities managers and contractors.

WebFM implemented the OmTrak FM System as a single, centralised platform with comprehensive training and ongoing support, enabling staff to manage all facilities from any location. The WebFM solution streamlined and automated processes, improved coordination across venues and contractors, and gave Auckland Council a unified facilities management capability with faster, more efficient operations.

Auckland Council