Case Study: Troy Auto Care achieves 29% fuel savings and 78% faster dispatching with Webfleet (TomTom WEBFLEET)

Troy Auto Care - Customer Case Study

Troy Auto Care, a long-standing vehicle repair and towing business in Troy, Michigan with a 21‑vehicle towing fleet, was struggling with poor real‑time visibility of its drivers, a 5–6 minute GPS lag that made dispatching and ETAs inaccurate, and a need for timely traffic and construction alerts. To solve this, Troy Auto Care turned to Webfleet, deploying TomTom WEBFLEET to gain accurate, real‑time location and traffic information.

Webfleet’s TomTom WEBFLEET—integrated with the company’s Beacon dispatch software—cut average dispatch time from 6–8 minutes to under 2 minutes (about a 78% improvement), reduced fuel consumption by 29%, lowered miles driven by assigning the closest vehicles, improved ETAs through real‑time routing, and provided driver‑behavior insights that helped reduce maintenance costs and support incentive programs.

Troy Auto Care

Donnie Hudson

Vice President