Case Study: Toshiba TEC Europe Retail Information achieves 27% fuel-efficiency improvement and more reliable service with TomTom WEBFLEET

Toshiba - Customer Case Study

Toshiba TEC Europe Retail Information (Toshiba) operates a UK field service team of 26 engineers supporting retail point-of-sale devices and needed to compare a new 25-vehicle hybrid fleet with its existing vehicles, monitor driver behaviour and provide accurate real-time locations to meet service level agreements. Toshiba selected Webfleet’s vehicle tracking solution to deliver the telematics and ensure compatibility with its Tesseract job-scheduling system.

Webfleet implemented its WEBFLEET platform with the Webfleet connect API integration to Tesseract, plus ecoPLUS fuel/CO2 monitoring, OptiDrive driver scoring and LINK/PRO navigation units. The Webfleet solution delivered clearer arrival-time data, safer driving behaviours and measurable efficiency gains — a 27% increase in mpg overall (hybrids averaging 52 mpg, peaking at 68 mpg vs 35–40 mpg previously), ISO 27001 security, reduced fuel costs and the ability to report CO2 accurately, with Toshiba planning wider roll-out.

Toshiba

Jonathan Barber

Retail Service Director