Case Study: The Tile Source achieves improved customer service and reduced mileage and fuel costs with Webfleet

The Tile Source - Customer Case Study

The Tile Source, part of the Hampshire Tile Warehouse group, is a specialist tile distributor with around 80 staff and a multi-vehicle delivery operation. They needed an easy-to-use, web-based vehicle tracking and navigation system that worked on their Apple Mac network, would let any office staff see vehicle locations, give drivers simple in-cab navigation for site deliveries, and reduce missed ETAs, driver stress and accident risk. To meet this need they chose Webfleet and its WEBFLEET fleet-management platform.

Webfleet deployed WEBFLEET across The Tile Source fleet (in use since November 2006, current rollout covering 13 vehicles with plans to expand), providing satellite navigation, live tracking and historical audit trails. The Webfleet solution cut mileage and fuel costs, sped up delivery runs (reducing overtime and missed deliveries), improved customer ETAs and repeat business, enabled timesheet validation and faster recovery of broken-down vehicles, and is expected to lower insurance costs — all backed by responsive Webfleet support.

The Tile Source

Simon Bond

System Administrator