Case Study: Telent achieves 80% faster response times with Webfleet Solutions

Telent - Customer Case Study

Telent, a UK rail technology services provider with around 2,000 employees and annual revenues over £300 million, needed to reduce time to mobilise teams across a 19,000 km rail network and to know the real‑time locations of the right staff. To solve this challenge Telent selected Webfleet, implementing LINK 300 GPS tracking and GO 7000 navigation devices with LIVE Services (including Webfleet Solutions Traffic).

Webfleet installed the LINK 300 and GO 7000 across an initial 91 vehicles (planned to rise to 150), delivering an immediate 80% reduction in job allocation time—from 75 minutes to 15—plus business vs. private mileage reporting, monitoring of excessive driver hours, and ETA visibility for customers. Webfleet’s solution also enabled trials of ecoPLUS and OptiDrive to cut fuel use and idling, producing measurable cost savings, improved SLA performance and greener, safer driving.

Telent

Lee Clinton

Installations and Commissioning Manager