Case Study: SOS Motorcycle Recovery achieves faster, more efficient motorcycle recoveries with WEBFLEET (TomTom Business Solutions)

SOS Motorcycle Recovery - Customer Case Study

SOS Motorcycle Recovery, a 24/7 specialist based in Grantham that recovers and transports motorcycles across England and Wales, needed real-time visibility and instant communication with its 40 home‑based recovery vehicles to meet tight attendance targets and regulatory reporting needs. To solve this, SOS turned to Webfleet, implementing a connected navigation and fleet‑management solution built on WEBFLEET (including WEBFLEET.connect) to integrate with its existing Garage Manager and Turbo Despatch systems.

Webfleet’s solution—using the GO units and LINK 300 tracking devices—lets jobs flow from Turbo Despatch into Garage Manager and, with one keystroke, into WEBFLEET for direct dispatch to mechanics, who acknowledge tasks via touch‑screen and are routed with voice navigation and traffic alerts; completed jobs sync back automatically. The integrated Webfleet system gives control‑room staff real‑time location of all 40 vehicles, precise arrival times for customers, bilingual support for the new Spanish operation, richer management reports, improved productivity and clearer cost‑saving opportunities.

SOS Motorcycle Recovery

Gary Bravo

Managing Director