Case Study: Pine Tree Food Equipment boosts fleet efficiency with Webfleet

Pine Tree Food Equipment cuts overtime from 12-hour days to 8-hour days with Webfleet

Pine Tree Food Equipment, a commercial cooking equipment repair service, faced challenges in tracking its service technicians and providing accurate job timelines to customers. Their dispatch relied on constant phone calls for location updates, which was inefficient. Furthermore, they had no way to document a technician's time on site to verify billable hours for customers. They implemented the Webfleet fleet management solution to address these issues.

By using Webfleet for GPS tracking, job dispatch via PRO Driver Terminals, and route optimization, Pine Tree dramatically improved efficiency. The results included eliminating daily overtime costs of $400-$500, reducing technician workdays from 12 hours to 8, and providing verifiable timestamps for billing. The vendor, Webfleet, was integral to this transformation, which supported the company's growth from 6-8 technicians to 23 and the opening of a third location.

Pine Tree Food Equipment