Case Study: JC Towing achieves faster customer response, lower costs and improved fleet control with Webfleet

JC Towing Boosts Profits and Professionalism with TomTom

JC Towing, a San Diego towing company founded in 1974 by JC Clark that operates a 75-vehicle fleet, needed better control over its operators and equipment to reduce costs and improve customer response. After earlier fleet systems produced slow updates and problematic installation/support, JC Towing selected Webfleet’s fleet management solution to solve those challenges.

Webfleet implemented a live fleet-management system that lets dispatchers see the closest operator on a map, send clear job instructions and provide turn-by-turn navigation in-cab, while recording driver behavior and locations. The Webfleet solution reduced wrong routes and response times, cut operating and insurance exposure by tracking speeding and maintenance risks, and made it simple to produce rapid, printable location reports for customers like the California Highway Patrol—improving efficiency, cost control and customer satisfaction.

JC Towing

JC Clark

Founder