Case Study: Frank’s Plumbing achieves 60% reduction in harsh driving and boosts productivity with WEBFLEET

Frank’s Plumbing - Customer Case Study

Frank’s Plumbing, a 60-year family business with 25 trucks serving a 120-mile radius around Amarillo, Texas, needed better visibility into driver behavior, safety and navigation in remote areas. Concerned about brand image, liability and informal mileage/maintenance tracking, the company turned to Webfleet, deploying GPS vehicle tracking units and the WEBFLEET management solution to monitor and manage its fleet.

Webfleet’s GPS units and WEBFLEET gave Frank’s Plumbing real‑time tracking, driver‑behavior reports, maintenance alerts and integrated dispatch/navigation to drivers’ units. The results included an immediate drop in driving incidents from 43 to 10 in one day, a sustained reduction of more than 60% in harsh braking, hard steering and speeding, faster dispatch and routing that enabled servicing one additional customer per technician per day, and improved maintenance and operational visibility.

Frank’s Plumbing

Kenneth Willburn

Director