Case Study: FMe Property Solutions LTD achieves faster response times, lower costs and greater operational efficiency with Webfleet

FMe Property Solutions LTD - Customer Case Study

FMe Property Solutions LTD, a fast-growing property maintenance company based in Sheffield, needed a scalable, integrated service-management and telematics solution to meet strict SLAs (including two‑hour responses), identify the nearest skilled operative, enable instant two‑way communication and replace paper-based back-office processes. To address this they deployed Webfleet technology as part of a TomTom Business Solutions connected navigation setup integrated with JobFlow service-management software and digital pens.

Using Webfleet (via the WEBFLEET.connect API) to provide vehicle tracking, navigation and ETA calculations, the integrated JobFlow and digital‑pen workflow delivers jobs to operatives’ TomTom GO units, enables instant dispatch and automatic invoicing on completion. The Webfleet-enabled solution reduced wasted mileage and empty return loads, cut fuel costs, improved response times and ETA accuracy, streamlined invoicing to improve cashflow, and helped FMe exceed customer service levels—supporting contract retention and new wins.

FMe Property Solutions LTD

Dave Richards

Director