Case Study: Woolmark achieves faster approvals and streamlined pan-European expense processing with Webexpenses

Woolmark - Customer Case Study

Woolmark, the global wool textile marketing organisation operating across 65 countries, faced fragmented expense reporting for its pan‑European sales team — expenses were incurred in local currencies and the UK finance team previously rekeyed paper claim forms into Excel before posting to SAP Financials. To solve this, Woolmark implemented the Webexpenses service to centralize and standardize expense capture and approvals across Europe.

Webexpenses replaced the paper‑based process and Excel rekeying, automating currency handling, streamlining approvals (managers now approve reports within hours from anywhere), and eliminating double data entry. The rollout was problem‑free and delivered clear time savings: faster data input and processing, immediate email claim status notifications, and reduced administrative burden for Woolmark’s accounts and finance teams.

Woolmark

Gerd von Gradowski

Finance Manager for Europe