Case Study: Smart Training and Recruitment achieves 2–3 day processing time savings and tighter mileage control with Webexpenses

Smart Training and Recruitment - Customer Case Study

Smart Training and Recruitment, a UK national training company based on the Isle of Wight with around 130 employees, struggled with expense management because 95% of claims were mileage estimates submitted manually via Excel and sent through the post, making the process slow and hard to verify. To tackle this, they deployed Webexpenses’ expense management app (integrating with Sage Line 50) to digitize mileage claims and improve oversight.

Webexpenses introduced mileage-specific features and a secondary checklist that flags overwritten or questionable claims for review, allowing the company to reject inadequate submissions and tighten accuracy controls. The change cut processing time by two to three days, removed the cost and hassle of posting paper expenses, and gave Smart Training and Recruitment stronger auditability and control.

Smart Training and Recruitment

Dean Hopkinson

Chief Executive Officer