Case Study: Probrand achieves streamlined, time-saving expense management with Webexpenses

Probrand - Customer Case Study

Probrand, a Birmingham‑based IT service provider and value‑added reseller serving more than 3,500 organisations across the UK, faced inefficiencies from a paper‑based expense process—particularly around mileage calculations and reclaimable VAT. To address this, Probrand selected Webexpenses’ expense management system and mobile expenses app to replace manual claims and VAT calculations.

Webexpenses implemented a pilot and rolled out its app with receipt scanning and automated mileage/VAT calculations, allowing claims to be created in under 20 seconds. The solution saved field staff time by enabling on‑the‑go receipt uploads, grew user adoption from 40 to 50 users with all new starters added directly, and delivered a future‑proof system that eliminated manual VAT and mileage errors.

Probrand

Isabel Jeynes

HR Business Partner