Case Study: Chartered Institute of Payroll Professionals achieves faster expense processing and reduced paper storage with Webexpenses

Chartered Institute of Payroll Professionals - Customer Case Study

The Chartered Institute of Payroll Professionals (CIPP), the UK’s chartered body for payroll with over 5,000 members, was using a paper‑based expense process that required staff to print and manually enter emailed claims into Sage. This created time‑consuming administration, risk of lost paperwork, high paper storage needs and inefficient handling of claimant emails. To address this, CIPP turned to Webexpenses for an online expense management solution.

Webexpenses implemented a cloud expense system that claimants find easy to use and administrators find simple to manage. As a result, Webexpenses has cut down the time spent processing claims, eliminated much of the paper storage by saving records online, and enables finance to download all expense data to Excel for accounting — with fast vendor support and no complaints from users.

Chartered Institute of Payroll Professionals

Shirley Harris

HR and Finance Manager