Case Study: Our Big Day on Film achieves 90% quote-to-booking conversion with Textlocal

Our Big Day on Film Uses SMS to Increase Bookings

Our Big Day on Film is an events-based videography business specialising in high-end cinematic wedding films. To improve conversion of website enquiries into confirmed bookings, they needed a reliable way to deliver quotations and confirm receipt because their custom email links often went to junk and delivery couldn’t be verified — so they adopted Textlocal’s SMS service and free API to add an immediate, trackable communication channel.

Using Textlocal’s API the company now automatically sends an SMS with quotation details and a direct login link alongside the email, and uses Textlocal’s delivery reporting and link-tracking to view SMS history and engagement. The impact: conversion increased to 9 out of 10 quotation requests converting to confirmed bookings, bookings are now confirmed in hours or minutes instead of days, automated sends save significant time, and clients have given positive feedback.

Our Big Day on Film

Thomas Hill

Creative Director & Master Videographer