Case Study: Beautology achieves a 100% reduction in missed appointments with Textlocal's Bulk SMS software

Beautology - Customer Case Study

Beautology, a specialist in beauty, clinical and surgical treatments, needed a reliable way to reduce appointment no-shows. They turned to Textlocal and implemented Textlocal's Bulk SMS software to send timely appointment reminders.

By integrating with the Textlocal API, Beautology automated next-day SMS reminders so messages are sent at the correct time and date; this achieved a reported 100% decrease in missed appointments, excellent customer feedback, and strong value for money since no extra charge applies for API use. Textlocal’s solution also improved customer service and helped Beautology strengthen client relationships.

Beautology