Case Study: Surface Print Source boosts engagement and sales with WebDesk Solution LLC's custom Shift4Shop Drag & Drop Board App

Surface Print Source boosts revenue 35% with Webdesk Solution LLC

Webdesk Solution LLC was hired by Surface Print Source, a Philadelphia-based design print firm, to address major challenges with their Shift4Shop eCommerce store. The site suffered from poor navigation, high cart abandonment, and a lack of tools for customers to save and collaborate on print selections, which hindered the brand's creative and growth goals.

Webdesk Solution LLC designed and implemented a custom Drag & Drop Board App with a microservices architecture. This solution featured intelligent navigation, a visual pinning system, conditional inventory freezing, and PDF export for collaboration. The results were significant, including a 35% quarter-over-quarter revenue growth, a drop in cart abandonment from 42% to 23%, and 78% of created boards being shared externally, greatly enhancing customer engagement and operational scalability.

Surface Print Source