Case Study: PacknWood Orders achieves multi-warehouse order management with WebDesk Solution LLC

Packnwood Orders boosts conversion rate 142.86% with Webdesk Solution LLC

Packnwood, a global producer of disposable tableware with multiple warehouses, faced significant challenges with its BigCommerce platform. It could not display consolidated inventory across its warehouses or split orders, which risked revenue loss. Webdesk Solution LLC was engaged to address these critical eCommerce and API integration needs.

Webdesk Solution LLC implemented a custom solution that integrated multiple APIs between BigCommerce, the FishBowl ERP, and a custom dashboard. This included developing a unique order-splitting logic and a backorder module to seamlessly manage complex orders across warehouses. The results were substantial, including a 142.86% increase in conversion rate, an 85.40% increase in revenue, and a 44.65% increase in average order value for the customer.

Packnwood Orders