Case Study: PacknWood boosts revenue with WebDesk Solution’s Fishbowl-BigCommerce integration

PacknWood boosts revenue 85.40% with Webdesk Solution LLC

PacknWood, a global supplier of ecological disposable tableware, faced a significant challenge when their BigCommerce store could not natively support backorders or multi-warehouse inventory syncing with their Fishbowl ERP system. This limitation threatened revenue, prompting them to partner with WebDesk Solution LLC for a custom integration.

WebDesk Solution LLC developed a bespoke PHP-powered web application that hosted Fishbowl on the cloud and created scripts to sync data between the systems. This solution enabled backorders and consolidated inventory from multiple warehouses onto the BigCommerce store. The implementation delivered substantial results for PacknWood, including a 142.86% increase in conversion rate, an 85.40% increase in revenue, and a 44.65% increase in average order value.

PacknWood