Case Study: DealerMarket achieves zero-downtime B2B commerce modernization with WebDesk Solution LLC

Dealermarket cuts custom order processing from 15 minutes to under 2 minutes with Webdesk Solution LLC

Dealermarket, an enterprise B2B dealership supply provider, faced significant operational challenges with its fragile Magento 2 platform, including performance issues, rising costs, and difficulty supporting complex B2B purchasing workflows. Their deeply embedded system required a high-stakes migration that preserved critical integrations with Sage 300 ERP, approval-based registrations, and a compliance-driven product catalog. Webdesk Solution LLC was engaged to lead this digital transformation to BigCommerce B2B Enterprise without sacrificing business logic or operational continuity.

Webdesk Solution LLC engineered a custom middleware layer to handle complex ERP synchronization and built dedicated applications for secure live previews, banking validation, and automated vendor fulfillment. This solution delivered a zero-downtime migration with 100% data integrity and resulted in a 27.62% higher revenue growth, a 7.99% improved conversion rate, and major operational time savings by eliminating over 40 hours of manual work per month.

Dealermarket