Case Study: FW Trailers improves time management and streamlines operations with WebbRes

How FW Trailers Improved Processes

FW Trailers, a trailer dealership in Reno, Nevada, faced significant challenges with its previous dealer management system (DMS), which was error-prone and inefficient. After their former vendor stopped offering a full DMS, they turned to WebbRes to find a new solution for managing their sales, service operations, and website integration.

WebbRes implemented its DMS modules for the customer in just two days. The new system significantly streamlined everyday tasks related to time management and inventory, saving staff time that more than compensated for the slightly higher cost. According to co-owner Tamme Atherton, WebbRes exponentially improved their processes, creating a more logical and efficient workflow.

FW Trailers

Britton Webb

Founder and CEO