Case Study: St John Ambulance Cymru enhances donations, volunteering, and user experience with WebBox

St John Cymru launches a new phased website with WebBox after 10 years

St John Ambulance Cymru, a leading first aid charity in Wales, faced the challenge of an outdated website that was over a decade old. The site's design and functionality were no longer fit for purpose, and updating content was a cumbersome process for their internal team. They partnered with WebBox for a comprehensive website redesign and development project to create a modern, manageable platform.

WebBox implemented a phased solution, beginning with a new website focused on key information, donations, and volunteer applications. Subsequent phases added advanced features like online course booking and payment, an e-commerce shop, and integrations with custom CRM systems. Following the launch, WebBox's performance marketing team managed a PPC campaign using a Google Ads Grant to drive awareness and conversions. The successful project led to an ongoing relationship, with WebBox providing continued support via a website support plan as the charity continues to grow and evolve its digital presence.

St John Cymru