Case Study: Aparna Constructions and Estates streamlines sales and reporting with Web Synergies' Microsoft Dynamics 365 CRM

Aparna Constructions and Estates Pvt Ltd streamlines sales with Web Synergies

Aparna Constructions and Estates Pvt Ltd, a premier construction company based in Hyderabad, faced a challenge with limited visibility into its sales processes due to the use of disintegrated, stand-alone systems. This led to manual tracking of sales funnels and a lack of consolidated information. To address this, they partnered with vendor Web Synergies to implement an integrated Microsoft Dynamics 365 CRM platform.

Web Synergies implemented a solution that seamlessly integrated the Microsoft Dynamics CRM with the customer's Ramco ERP system, rewards system, website, property portals, and call center applications. This automation eliminated manual data entry, provided consolidated reporting dashboards for management, and increased overall operational efficiency for Aparna Constructions.

Aparna Constructions and Estates Pvt Ltd