Case Study: PLAY achieves paperless operations with Web Manuals

PLAY - Customer Case Study

PLAY, a low-cost airline operating intercontinental flights, needed a paperless solution to distribute critical manuals and procedures to its geographically dispersed crew. The challenge was to find a system that supported their core principle of simplicity, could ensure regulatory compliance, and reduce their environmental footprint. They turned to the vendor, Web Manuals, to implement its digital manual management platform.

Web Manuals provided a robust and user-friendly system that allowed PLAY to easily update and distribute documents simultaneously across its operations. The solution's integrated compliance libraries were crucial for passing the stringent audits required for their Air Operator's Certificate. PLAY achieved its goal of a simplified, paperless workflow, reducing overhead and its carbon footprint, and was able to quickly demonstrate compliance to regulators. The airline is highly satisfied with Web Manuals, noting it delivered on everything they wanted and is now used extensively across multiple departments.

PLAY

Finnbogi Karl Bjarnason

Director Flight Operations