Case Study: ACI Jet achieves faster manual revisions and stronger compliance with Web Manuals

ACI Jet - Customer Case Study

ACI Jet, a business jet company providing management, charter, and maintenance services, was struggling with a slow and inefficient manual revision process using Microsoft Word and PDFs. This painstaking process consumed significant time for formatting and distributing up to 3,000 pages of documentation. Seeking a better solution, they turned to Web Manuals for its document management, distribution, and compliance solution.

By implementing Web Manuals, ACI Jet dramatically streamlined its documentation workflow. The solution reduced the time required for a manual revision from 24 man-hours to just three hours, a massive efficiency gain. Furthermore, the compliance library feature from Web Manuals directly links FAA and IS-BAO standards to their manuals, simplifying audits. The vendor’s responsive support and training were also noted as key factors in the successful implementation and ongoing use of the system.

ACI Jet

Kellee Valentine

SVP Flight Operations