Case Study: Paradigm Pioneers Achieves Faster, Safer Account Management with Web Active Directory PeoplePlatform

How Paradigm Pioneers Improved their Enterprise using Web Active Directory

Paradigm Pioneers, a provider serving more than 60 Special Education school clients, needed a better way to manage directory, database access, and hosted Exchange accounts. Their manual scripting and data entry process was too cumbersome, new account requests were taking more than a business day, and delayed deprovisioning created security concerns. To address this, Paradigm Pioneers turned to Web Active Directory and its PeoplePlatform solution.

With Web Active Directory’s PeoplePlatform, Paradigm Pioneers implemented a self-service portal for provisioning, deprovisioning, and directory updates. School administrators could create accounts in minutes instead of waiting over 24 hours, errors were reduced, and security improved by ensuring access was granted and removed promptly. The company also reported saving an estimated $5,000 annually by eliminating a full business week of manual account management, while freeing IT staff to focus on higher-priority work.

Paradigm Pioneers

Steven Nuesch

Chief Information Officer