Weave
41 Case Studies
A Weave Case Study
Wood Eyecare, an optometry practice focused on delivering a top-tier patient experience, was struggling with too many disparate patient-management tools that forced staff to juggle tabs and desktop apps and waste valuable time. To consolidate systems and streamline operations they adopted Weave as their single all‑in‑one platform.
Weave replaced Wood Eyecare’s multiple systems with features like automated reminders, mass texting, text‑to‑pay, easy review requests, digital faxing and Weave Team for staff connectivity. The change cut down phone time, improved patient communication while serving in‑office patients, smoothed daily workflows, boosted staff satisfaction and retention, and supported the practice’s 4.8‑star rating.